- Curl your lashes and apply your favourite mascara
- Remove lashes from tray gently using tweezers
- Measure the lash against your eyelid to get the best customizable shape for you and trim accordingly
- Apply a thin, single layer of lash glue onto the lash band. Wait 30 seconds for glue to dry and become tacky before applying
- Place and hold onto your natural lash line to secure the inner corner, centre and outer corners
- Viola! Beautiful lashes to finish your look

Shipping & Returns

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. We are not responsible for any incorrect addresses customers provide after an order has been placed.  

Domestic Shipping Rates and Estimates

We are based in Australia and all orders are shipped from Sydney.

Our couriers are Sendle and Australia Post.  

Please see below for our shipping estimates with Australia Post: 

Standard shipping (2-7 Business Days)
We offer a flat rate shipping fee of $6.95 Australia wide or free for domestic orders over $40.

Express shipping (1-3 Business Days)
We offer a flat rate shipping fee of $10.95 for Express shipping Australia wide or free for domestic orders over $80.

Shipping charges for your order will be calculated and displayed at checkout.

Due to COVID-19 there might be potential delays from Australia Post which are out of our control.

International Shipping

We have currently paused International Shipping. Check back soon for updates. 

Refunds, returns, and exchanges

Due to hygienic reasons, we do not accept returns or exchanges due to change of mind. If your item is faulty, please contact us within 7 days at hello@elowenbeauty.com with your full name, order number and photo of the item's condition so we can look into this further for you and arrange a replacement or refund.